The Offer is governed by and subject to these Offer Terms. The Offer Description forms part of these Offer Terms. By saving the Offer to your Card, you agree to these Offer Terms.
The Offer Terms also include our Online Privacy Statement.
The Offer is provided by American Express Services Europe Limited (Registered Office: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. Registered in England and Wales with Company Number 1833139.) of (“American Express/We/Us”).
Full details of the Offer appear in the Offer Description which can be accessed by going to the ‘Offers’ section of your American Express App or within your Online Account Services and clicking on the Offer Terms.
Once you save an Offer to your card, the Offer will appear in your ‘Saved Offers’ section where you can continue to access the Offer Description and Offer Terms until the end of the Offer Period. You need to comply with the Offer Terms in full in order to benefit from the Offer.
Only consumer American Express Cards issued by American Express Services Europe Limited are eligible for the Offer.
The following are not eligible for the Offer: American Express cards issued by our bank partners, American Express Business Travel Accounts, Government Cards, Corporate Purchasing Cards, Corporate Meeting Cards, Corporate Cards, pre-paid and gift cards.
Only valid transactions on your Saved Card during the Offer period are considered qualifying spend for the purposes of the Offer. Transactions that are subsequently cancelled or refunded will not count towards your qualifying spend for the purposes of the Offer.
Transactions on a supplementary card tied to the Saved Card account or on any other American Express card you hold will not count towards your qualifying spend. However, you may save the Offer separately to one of those cards.
The following transactions are not considered qualifying spend for the purposes of the Offer:
(i). transactions processed manually or using a paper based process (for example, transactions processed using a credit card imprinter);
(ii). transactions not made directly with the relevant merchant or where the merchant uses a merchant aggregator, electronic wallet or a third party (such as PayPal, iZettle or Square);
(iii). returned items; and
(iv). transactions which are subsequently cancelled or refunded.
Statement credit will generally be issued within 3-5 business days of the qualifying spend, but may take up to 8 weeks to appear in your account. If a qualifying transaction is cancelled or refunded, the statement credit will be reversed. You will not receive any statement credit if your Saved Card is suspended or cancelled prior to the statement credit being issued.
If you are entitled to rewards points on your Saved Card, such as Membership Rewards or frequent flyer points, you will only receive those points on the value of the qualifying spend minus the statement credit (for example, if the qualifying spend is £100 and you get a £5 statement credit, you will only get points on £95 of that transaction).
Any information collected by us in connection with the Offer shall be handled by American Express strictly in accordance with the American Express Online Privacy Statement, available at http://www.americanexpress.com/uk/content/internet-privacy-statement.html.
We use your personal information such as name, account number and transaction information to save the Offer to your Saved Card and manage your participation in the Offer. We will share your information with other American Express companies and our service providers. This includes transferring personal information outside of the UK to the USA, Canada or other countries for data processing and servicing. However, we will ensure that your personal information is afforded the same level of protection as would apply under UK laws at all times.
From time to time, you may not be able to save an Offer to your Card for reasons such as performance degradation, service interruption and problems with your internet connection or device. We do not accept any liability if you cannot save an Offer to your Card or if access to the Offer pages is unavailable, interrupted or suspended for any reason. If you cannot save an Offer to your Card or access the Offer pages, your only remedy is to try and access it again later.
Merchants may not always be able to process your transaction in a way that ensures it will be eligible for an Offer (for example, when their payment systems are down and they cannot process the transaction electronically). We do not accept any liability if a merchant cannot process your transactions in a particular way at any time.
American Express reserves the right to suspend or cancel the Offer or other sales transaction if any fraud, gaming by users, technical failures or similar factors outside our control impair the integrity or proper functioning of the Offer or the enrolment process which results, or is reasonably likely to result, in any unforeseen or unpredicted loss or damage to American Express.
We will try to give you reasonable notice of any such incident and take reasonable steps to ensure you are not unfairly impacted if the incident is due to something we have done or failed to do. Please let us know if you suspect any fraudulent or abusive activity at any time.
American Express reserves the right, at its sole discretion, to disqualify any individual suspected of tampering with or gaming any aspect of the Offer or the Offer pages or any other current or prior program made available by American Express.
Caution: Any attempt by a user or any other individual to deliberately damage any website or undermine the legitimate operation of the Offer or a sale is a violation of criminal and civil laws and should such an attempt be made, American Express reserves the right to seek damages and costs from any such person to the fullest extent permitted by law.
These Offer Terms do not amend or replace your cardmember agreement with American Express. If you have any questions or concerns about your card account, including its status, you should call the number provided on the back of your card or use the online customer support available at your card issuer’s website.
You must continue to make payments in accordance with your card agreement. If you don’t, then your participation in the Offer may be cancelled. You are responsible to pay amounts due as provided in the terms of your cardmember agreement including all interest, charges and fees. These will accrue on the total amount of all transactions on your connected card irrespective of any statement credit or discounts.
American Express reserves the right to vary any eligibility criteria or Offer Terms prior to you saving the Offer to your Card.